Terms and conditions | Stomatolog Novi Sad | Dental Centar Bobić, Novi Sad

GENERAL TERMS AND CONDITIONS OF USE OF THE INTERNET PAGE dentalbobic.com

1.Meaning of Terms

The publisher of the internet page dentalbobic.com is DENTAL OFFICE DENTAL CENTRE BOBIC, dr Iva Bobic, PR, based in Novi Sad, registered in the Serbian Business Registers Agency under the registration number of the entity (MB): 62473215, tax identification number (TIN): 107066279 (hereinafter referred to as the “Publisher”).

dentalbobic.com is an the internet page used by the Publisher in order to give the information about the services and products offered by the Publisher and specialist dental centres with which Dental Centre Bobic has signed the agreements on business and technical cooperation.

The user of the internet page dentalbobic.com is a legal entity or a natural person who, in any way, directly or indirectly, uses or has used, accesses or has accessed the internet page dentalbobic.com.

Internet page encompasses all internet pages and their parts located within the domain of the dentalbobic.com.

The offer on the internet page dentalbobic.com represents the joint offer from the Dental Office Dental Centre Bobic and specialist dental centres with which Dental Office Dental Centre Bobic has signed the agreements on business and technical cooperation. In the event that certain service from the domain that is covered by specialist services is indicated, the patient will be directed to the associate specialist dental centre in order to realise the service on the premises of the associate specialist centre.

2. General Terms and Conditions of Use of the Internet Page dentalbobic.com

General Terms and Condition of use of the internet page dentalbobic.com (hereinafter referred to as the “The General Terms”) prescribe the terms and conditions relating to the use of the internet page dentalbobic.com.

By using these internet pages, Users agrees to comply with the Terms and Conditions and consent to use the internet page dentalbobic.com in accordance with the same.

The right to use these internet pages is personally the User’s right and cannot be transferred to other natural or legal person in any way.

The user is aware of the fact that sometimes there are technical problems in the work of the Internet network, which may cause the interruption of the services or other events outside the control of the Publisher and accepts that the Publisher is not liable for any data loss that may occur during the online transfer of information or for any other event that might arise during the delivery of the services by the Publisher.

The User is personally responsible for the confidentiality of passwords in places where they exist as such.

3. Changes of the General Terms of Use of the Internet Page dentalbobic.com

The Publisher reserves the right, at any time, without prior notice, if it deems it necessary, to abolish or modify aforementioned General Terms and /or the Confidentiality Agreement.

The Publisher reserves the right to terminate and modify, in whole or in part, at any time, any business segment, including availability time, content as well as the equipment required to access or use of the internet pages. Likewise, the Publisher can stop sending the information or part of information, terminate or modify any data transferring and may change the data transfer rates as well as any other characteristics.

Changes of the General Terms and/or Confidentiality Agreement can also include introducing certain compensation or fees. If the General Terms change and the User continues to use the internet page dentalbobic.com, the User is considered to have accepted the Terms and Conditions in an altered form. All modifications or deletion of the General Terms shall be valid to the third parties upon publication on the internet page dentalbobic.com. Any use of the relevant internet page by the User after such change other than acquainting with the changes of the General terms shall be deemed to constitute acceptance of such changes.

4. Intellectual property

All the materials on the internet page dentalbobic.com is the Publisher’s property and are as such protected by law or used in accordance with the approval of the copyright holder, trademark and/or design right holder, as well as other necessary approvals. The Publisher is also the holder of copyright on the entire content of the internet page dentalbobic.com which is necessary for the proper and unobstructed operation of the internet pages.

Without explicit written consent of the Publisher, any reproduction, distribution, copying, transfer, publication, linking or other alteration of the content of these pages and/or any other parts of these internet pages, as well as the data, photographs, texts and any other types of material published on these internet pages is strictly prohibited. The violation of these General Terms may lead to litigation proceedings and/or legal prosecution of the perpetrator due to the infringement of copyrights, trademark rights or any other form of intellectual property rights.

The User is prohibited to modify, post, transmit, participate in the transfer or sale or to use any content from the internet page dentalbobic.com in any way, in whole or in part. Also, copying, redistribution, transfer, publishing or commercial exploitation and publishing of the downloaded material is forbidden.

The User is allowed to download, examine and save the copyrighted material from the internet page dentalbobic.com only for personal use.

The User is explicitly obliged not to post, publish or in otherwise make any material subject to copyright, trademark or other rights on the internet page dentalbobic.com without the explicit permission of the holder of such rights and as such, is exclusively liable for the possible damage due to the breach of this obligation. The User must find out by themselves whether the material on the internet page is protected by copyrights or any other rights and therefore, the Publisher is not obliged to disclose and announce such information.

By posting any type of materials on any part of the internet page dentalbobic.com the User warrants that the holder of the rights to such materials has given the Publisher legally valid, free and unrestricted exclusive right to unlimited exploitation, reproduction, modification, adaptation, publication, translation and distribution of such material. Other Users have the right to access, browse, save or play this material for their personal use only.

5. User behaviour on the internet page dentalbobic.com

Obligation and duty of the User is to use the internet page dentalbobic.com in accordance with all applicable laws and other legislations of the Republic of Serbia as well as with the General moral and ethical principles. The Users may not use the webpage to post or transmit any content that endangers or in any way violates the rights of others; any content that is unlawful, endangering, abusive, slanderous, violating or compromising privacy of others; content that is vulgar, obscene or otherwise undesirable in appropriate communication, inciting unlawful activities or otherwise infringe any regulation. The User is strictly forbidden to use this internet webpage to publish or transfer any materials that contain advertising or offers of anyone’s products and services without prior explicit written consent of the Publisher.

The User may not use this internet page dentalbobic.com for advertising or performing any commercial, religious, political or non-commercial advertising, including inviting other Users of the internet page dentalbobic.com to become members of other online or offline services that represent direct or indirect competition or potential competition for the Publisher.

Any other forms of User behaviour which, according to the discretion of the Publisher, restricts or prevents any other User from using this internet page dentalbobic.com is also strictly prohibited.

6. User’s computer equipment

The User is personally responsible for the purchase and maintenance of his or her computer equipment, including all hardware and software owned and used by them, as well as other equipment required for access to and use of the internet page dentalbobic.com, and also independently related costs. The Publisher is not liable for any damage on the equipment and other items of the User that may arise as a result of the use of the internet page dentalbobic.com.

7. Supervision of the content of the internet page dentalbobic.com

The Publisher may at any time exercise control over the contents of the internet page dentalbobic.com, in particular over the interactive segment, in order to ensure the both the compliance with these General Terms and the compliance with the positive regulations of the Republic of Serbia. In accordance with the aforementioned, the Publisher reserves the right to remove any materials which, according to its own discretion, are found not to comply with the conditions set forth herein, as well as to terminate all the User’s passwords and accounts.

8. User’s privacy on the internet page dentalbobic.com

When using the internet pages dentalbobic.com and its specific functionalities, the Publisher is may collect certain personal data from the User and process and store them for the specific purposes. By using the internet page dentalbobic.com, you agree and give consent to publicly available Privacy Policy of the Publisher and you acknowledge that you have read, understood and agreed to the Privacy Policy.

Privacy Policy of the Publisher can be found on the internet page dentalbobic.com under the section “Privacy Policy”, more detailed information can be found on the link: https://dentalbobic.com/en/privacy-policy/

9. Licensing

By posting comments, messages or other information on the internet page dentalbobic.com, the User is deemed to have given the Publisher the right to use such comments, messages or information for promotion, advertising, market research or any other legally permissible purpose.

10. User’s privacy protection and cookies

The cookie (hereinafter referred to as “cookie/s”) represents the information that is stored on the User’s computer by the web site that the User visits. Cookies usually save User settings and settings for the internet page, such as a preferred language or address. Once the User later visits the same internet page, the web browser sends back the cookies that belong to that internet page. This allows the internet page to display information tailored to the User’s needs.

In order to ensure the proper functioning of the internet page dentalbobic.com, further enhancements and improvements of User’s browsing experience, the internet page dentalbobic.com stores a small amount of information (cookies) on the User’s computer.

By using the internet page dentalbobic.com without changing the settings that would deny the approval of storing cookies on the User’s computer, the User accepts the use and storage of cookies on his or her computer. If the User does not agree to the use of cookies, storing of the cookies on the User’s computer will be disabled and the User will still be able to browse the internet page dentalbobic.com, but some of the features of the internet page will not be available.

The details on cookies, how they are used, stored and blocked can be found on the internet page dentalbobic.com under the section “Cookie usage”, more detailed information can be found on the link: https://dentalbobic.com/Upotreba-kolacica PRILAGODITI

11. Useful Advice Section (Blog)

The answers to the frequent questions, information, advice, conclusions, opinions, attitudes, remarks and/or any other statements which are part of the texts in the Useful Advice Section (Blog) represent only informative, approximate information and therefore they should be taken with a grain of salt and one should not rely on them without prior medical specialist check-up and detailed analysis of the individual case and health condition of the potential patient which can be carried out by the Publisher’s professional personnel. All the information the User can find in the section Useful Advice Section (Blog) are not considered to be liable in any regards to the Publisher, the User or the third party.

All the information the User finds in the section Useful Advice Section (Blog) are based on the practice, professional achievements, technology and/or experience available at the time of publishing certain text in the section Useful Advice Section (Blog). Since the practice, professional achievements, technology and/or experiences are subject to change, it is not possible to ensure the actuality of the posted texts at a certain point in future.

12. Statement of Warranty and Limitation of Liability

The User agrees that they use the internet page dentalbobic.com strictly on their own responsibility. The Publisher, as well as any person associated with the Publisher, does not warrant in any way that the use of the internet page dentalbobic.com will not be interrupted or will take place without any difficulties in work. Likewise, the Publisher is not responsible for the consequences that may appear due to the use of the internet page dentalbobic.com nor for the accuracy, reliability or content of any information, service or goods provided through the internet pages concerned.

In no events shall the Publisher be liable for any damages that may arise as a result of the use or due to the inability to use the internet page dentalbobic.com in whole or in part.

The Publisher is not responsible for the content which the User, subscriber or unauthorised user may place on the internet page dentalbobic.com. The content which does not comply with these Terms and Conditions can be removed or altered at any time and without special prior announcement or explanation.

This Statement of Liability applies to all damage or potential injury caused by any error, deletion, , disruption, computer virus, fault, delayed operation or transfer, communication breakdown, theft, contract termination, destruction or unauthorised access, alteration or misuse of records, misconduct, negligence or any other action. The User agrees that the Publisher is not liable for misconduct or unlawful behaviour of other users or third parties and that the risk of any damage is entirely to the User.

13. Compensation for damages

The User, by using the internet page dentalbobic.com, expressly acknowledges that he will not considered the Publisher, its affiliates, responsible persons in the company, employees and agents responsible for any damages and costs incurred, including legal representation costs that may arise through the use of the internet page dentalbobic.com by the User.

14. Termination of Business Relationship

The Publisher may at any time terminate the business relationship with any of its Users and terminate their passwords or user accounts. In this case, the General Terms relating to the User’s liability and obligations shall not be waived. The Publisher does not guarantee the accuracy, completeness or usefulness of any content on the internet page dentalbobic.com set by the User, third parties or unauthorized users. The Publisher is not liable for any possible loss or damage arising from the fact that the User has relied on information obtained on the internet page dentalbobic.com.

The Publisher explicitly and in every way disclaims the responsibility for the content of the material on third-party internet pages, which could be accessed from the internet page dentalbobic.com. In the event that the User accesses third-party internet pages, this is done only and solely at their own risk, which implies exclusion of the Publisher’s liability.

15. Final Provisions

In the event that some of the provisions of these General Terms of Use are invalid, such nullity will not affect the validity of any other provision of these General Terms and the remaining parts of these General Terms shall remain effective and the non-binding provision shall be replaced by a valid provision which, according to its meaning and the legal purpose, corresponds to the provision that is null and void.

Users under 14 are forbidden to use the internet page dentalbobic.com.

If the Publisher does not exercise his rights under these General Terms, this will not be considered as a waiver or loss of such rights, nor any of the other rights herein.

Court of competent jurisdiction based in Novi Sad is responsible for all legal disputes that may arise in connection with the use of the internet page dentalbobic.com.

By registering/opening the user account on the internet page dentalbobic.com, it is considered that the User has fully read, correctly interpreted and accepted these General Terms and Conditions.

CALL US OR CONTACT US

ONLINE CONSULTATIONS

DENTAL CENTAR BOBIĆ

Koste Abraševića 44, 21000, Novi Sad Serbia

M +381 (0)63 821 7839

T +381 (0)21 6500 609

E info@dentalbobic.com

WORKING TIME

Monday – Friday 08:00 – 20:30h

Saturday and Sunday non-working

HOW TO REACH US?

GET DIRECTIONS

DENTAL OFFICE DENTAL CENTRE BOBIC, dr Iva Bobic, PR, based in Novi Sad, registered in the Serbian Business Registers Agency under the registration number of the entity (MB): 62473215, tax identification number (TIN): 107066279 (hereinafter referred to as the “Publisher”) takes care of the security of your personal data you provide us while are using the website dentalbobic.com.

The Publisher gathers the least possible amount of personal data and uses them exclusively for the purpose which they are gathered for, which you have been informed about. Furthermore, the Publisher does not share the data with third parties without previously informing you and without your consent. The Publisher strives to process and keep your data only as long as it is necessary for the purpose the data were gathered or in the manner which an agreement of applicable law demanded.

1. The data which are gathered

The Publisher gathers various types of data for the purpose of the quality of its services, i.e. it gathers the following types of data:

data gathered from you
data gathered on your use of Publisher’s services
data gathered from third parties.

The Publisher gathers data on your use of the internet page dentalbobic.com i.e. on the manner how and what for the Publisher’s webpage is used. Such data are necessary for us in order to provide adequate and quality work of the internet page dentalbobic.com, in order to provide quality services, and in order to act in accordance with our rights and obligations, and in accordance with our legitimate interest for constant improvement of the quality of the service we provide.

The Publisher can also gather data on your geographical location. Such data can become available during your search and use of the internet page dentalbobic.com based on IP address or GPS data on your device. Such data are used with the purpose of the improvement of our services and ensuring the quality of the services we provide. The Publisher emphasizes that your devices have the option of turning off or limiting data providing of your location, and you are free to use these options.

During gathering personal data, certain data can be kept by Google Analytics platform. The platform can be informed about through the rules of the Publisher on cookies usage.

For more information on Google Analytics privacy rules, you can follow the link:

https://policies.google.com/privacy?gl=RS&hl=sr

Internet page dentalbobic.com uses so-called cookies. Details on cookies, the manner of their usage, keeping, and blocking can be found on the internet page dentalbobic.com under the section “Cookies usage”, on the link https://dentalbobic.com/Upotreba-kolacica– PODESITI

Our individual services available online allow you to contact the Publisher directly to make inquiries and reservations within the services provided by the Publisher.

Regarding our services, it is possible that we might ask you to give us certain personal information in order to allow you to use our services and to help the Publisher to act according to your request. In such a situation, your personal data are required since without them, the Publisher is not able to respond to your request and will therefore display a consent form in which you confirm that you are familiar with the privacy policy that you need to affirm. For example, in that situation you might be asked to give us your email address, name, surname, mobile phone number etc. Certain services allow you to communicate with other people. These communications will be transferred via our systems and they will be kept in them.

In certain situations, the Publisher gathers your data using other Internet platforms and sources which can be combined with other data which you make available to us. For example, the Publisher, in order to offer you good quality services that are tailored to your desires and interests, uses the Facebook Pixel tool that allows tracking your activities on this Internet page and the same data is transferred to Facebook. As the result, by using the social networks, we can send you the promotional messages and information which would be tailored to your desires and interests, based on the results of your browsing. In this way, you can use and learn about the services which you otherwise would not have been informed about. The purpose is improving User’s satisfaction and the quality of services offered by the Publisher. These tools may be embedded in online content, videos, email and they can allow other services to read certain type of data from your device and allow them to know when you have viewed particular content or a particular email message, to determine the time and the date on which you viewed the pixel and IP address of your device. The publisher and specific third parties use the trackers for various purposes, including to analyse the use of our services (along with cookies) and to provide the content and advertisements tailored to your needs and interests.

For more information about the above mentioned tools visit the following links:

https://web.facebook.com/business/help/952192354843755?_rdc=1&_rdr

https://web.facebook.com/policy.php?_rdc=1&_rdr

Additionally, if you made enquires, requests or appeals on wrong web locations, while using the web forms which are found on the internet page dentalbobic.com, the Publisher may use your personal information which you give us in order to identify you and contact you so that your enquiries, requests or appeals can be processed, etc.

All interactive options, especially communication through private messages (requests) are of a public nature and they do not have the status of confidential and verified information, thus the Publisher can monitor and remove inappropriate content of the User’s communication without their knowledge and special approval. Considering that the Publisher does not, by default, control or authorise the content of the messages or the information that can be found on the Internet page dentalbobic.com, the Publisher is not responsible for the actions which the User undertakes at any part of the internet page dentalbobic.com nor for the content which the User might post.

By opening and browsing this internet page, you agree to the use of the above mentioned tools and other data on your device. You also agree that the Publisher and the third parties can access the cookies, local storage technologies, Pixel and data.

2. Why are your personal data collected and who can access them?

Your personal data are collected and processed for the following purposes

for your use of services
to provide services and complete your requests;
to provide you with the content and recommendations based on your activities on the website;
for advertising and sending promotional materials;
to improve our business and develop the services offered to you;
to evaluate and analyse activities on this site, our market, users, products and services;
to communicate with you;
to analyse how users (you included) react to the services provided and the content presented, in order to improve them and develop new products and services tailored to the user’s wishes;

Your personal information will not be disclosed to the public. We carefully consider who we give your information and we shall not share it with third parties for their own independent marketing or business purposes without your consent. In the case of data transfer, we will take all measures to protect them and we will, if possible, necessary and reasonable, pseudonymize or otherwise make their connection with you difficult and, in exceptional circumstances, we will try to fully anonymize your information in the situation where we estimate that there is a risk of preserving your rights.

On the internet page dentalbobic.com there are links to outer applications and the Publisher is not liable in case of loss and/or interception of the information by these applications.

Disclosure of your information is possible for entities that are in direct business relation with the Publisher and are an integral part of the Publisher’s business. Furthermore, it is possible to share your data with trusted and secure business partners whose services and products are an integral part of the services, and in particular the health services provided by the Publisher.

An example of such business partners is the manufacturer of devices that the Publisher uses in operations, and it is important to emphasize that the Publisher uses the services of top-notch and modern manufacturers of medical and diagnostic devices. As it is already stated, your safety is always in the first place. It is also possible that we will publish your information to business partners who provide services on our behalf, such as companies that help us collect or send e-mails on our behalf. These entities have limited ability to use your data for purposes beyond the provision of service to us.

If it were ordered by law, by sub-legal act, or by a decision of an administrative or judicial body, information may be disclosed to the to competent authorities and other parties:

to comply with the law or to respond to mandatory legal proceedings (such as a search warrant or other court order);
to check or comply with our service policies
to protect the rights, properties or safety of users, clients and the Publisher itself.

In certain situations, the Publisher may transfer your data outside the Republic of Serbia for their further processing. Keep in mind that data protection laws and other laws of the countries where your data could be transmitted may not be as comprehensive as those in your country. Such processing is carried out solely for the needs of the Publisher and we will always attempt to take all reasonable measures to ensure that all third-party unauthorized persons have been completely deprived of access to such processing and processing results.

For transfers beyond the Publisher’s legitimate interests and which by their nature are not part of regular transfer and are not required to ensure Publisher’s security and high quality of service delivery, the Publisher will ask for your consent.

The publisher uses and regularly improves its system of collecting and processing personal data, to ensure its compliance with legal regulations and, of course, your security. In addition, reasonable physical and technical data protection measures are used the technical achievements and guidelines of the personal data authorities are monitored, both at the level of the Republic of Serbia and at EU level.

However, the publisher must point out that due to the rapid development of technology, every user of the Internet system must be aware that no system is absolutely secure and that it is not objectively possible to predict in advance all the risks that can occur on the Internet. The Publisher certainly cannot affect the shortage of services provided by third parties that are necessary for the existence and functioning of this website. Unauthorized attacks on this site and the Publisher are always possible, and the Publisher reasonably strives to minimize any risks that may arise.

In any case, the Publisher will endeavour to make his personal data protection system as safe as possible.

3. Others

If, despite the content of these privacy policies and personal data protection, certain items are still not clear, or if the User feels that some details are not explained enough, he or she should feel free to contact us with their reasonable inquiries. Data protection officer will, in accordance with the objective possibilities, try to respond to all the reasonable inquiries and he/she will give, in cooperation with our technical services, all necessary available information in order to ensure that the User is well-informed.

We are obliged to inform the User that he/she has the right to file a complaint regarding the processing of their personal data both to the Publisher and to the Agency for Personal Data Protection of Republic of Serbia. At User’s request, the Publisher will provide them with information on how personal information is processed. If your personal information is incorrect, they will be corrected upon your request. In this case, as in the other cases provided by applicable regulations, User may request a processing limitation and also he/she has the right to request the transfer of their data to another processing manager.

All User’s inquiries will be examined by data protection officers, and they will try to answer them, if possible, within 30 days, provided the User has legal grounds for their request. The response dynamics depends on the nature of your inquiry and, in general, on the quantity and nature of other possible inquiries. In case of unreasonable, overly detailed, frequently repeated and otherwise unnecessarily challenging inquiries, the Publisher is entitled to charge the User a reasonable fee for answering. In the most extraordinary situations, the Publisher will refuse to respond to User’s inquiry.

PERSON RESPONSIBLE FOR PROTECTION OF PERSONAL DATA: Iva Bobić, info@dentalbobic.com